Ops Spot

In Legal Operations, scorecards are most frequently discussed in the context of Law Firm Panels. However, they are equally useful for annual firm p...

Standard practice is for corporate clients not to sign a law firm’s engagement letter.  Managing up to hundreds of different terms of engagement is...

Normally one will have two documents virtually identical in content in order to implement a transparent process applied in a fair and consistent ma...

An annual mailing to your active legal services vendors in the first few weeks of January with your legal billing and rates submission policies is ...

Ring in the New Year with a fresh start for #legalops…. Launching your 2021 strategic plan? In need of operations help aids but without budget to ...

In 2007, before ACC invited a small number of not-an-attorney legal professionals to join their ranks, before CLOC was formed, the Association of L...

While external benchmarks can be helpful in evaluating legal service provider rates, there is no better benchmark than what you pay your own legal ...

In this series on budgets, the one piece we have not yet delved into is the fully-loaded staff cost.  Ops in a Box, Legal Edition includes a worksh...

For the budget estimate update, if the total exceeds the total submitted at the last estimate, first check whether any unfilled positions or job va...

At the 6 month mark for Op in a Box, Legal Edition, I wanted to pause with heartfelt GRATITUDE to say THANK YOU!  The SUPPORT and ENCOURAGEMENT tha...

For legal departments the top two expenses are usually outside legal services and internal salaries and benefits, followed by technology.  Once you...

Our #1 question received is “What’s Inside Ops in a Box, Legal Edition?” Join me to open a magical kit and take a look here. After removing the shr...