Ops Spot

I enjoyed joining a panel moderated by Ann Marie Lane at iManage, with Michael Israel, CIO, Kraft Group, and Kamal Dhawan, Client CTO/ATS at Micros...

Attorneys are trained to leap into the breach and solve urgent problems. While generally an asset, strategic planning is the moment to pause, check...

The past few posts have focused on legal department strategic planning. Today we look at formal portfolio analysis of potential projects gathered f...

In recent posts, I focused on a strategic planning framework, data gathering and creating a potential projects inventory. This will yield a portfol...

In my last post, I shared a practical strategic planning framework to diagnose gaps, benchmark performance, and determine which projects maximize i...

When the C-Suite launches an enterprise-wide initiative to harmonize business and corporate functions, a GC and their leadership team are charged t...

Last week's Harvey Forum in New York was pitch perfect—sharp branding, strong presentations, and a well-curated audience. The Thursday session, foc...

Recently, I secured professional liability insurance for Ops in a Box, Legal Edition. As part of the application, the insurer asked for a demograph...

This week’s must-read for Legal Operations leaders shaping AI strategy: Harvard Business Review’s “Why Companies That Choose AI Augmentation Over A...

Rounding out my reflections from LegalWeek 2026, two panels focused on how Generative AI will reshape the legal profession:: GC Workshop: What Wo...

What a way to kick off LegalWeek 2026. I had the privilege of joining an Epiq panel moderated by Jon Lavender, alongside Sandra Metallo-Barragan, A...

Conference highlights rarely occur at 9:00 a.m. on a rainy final day. Yet Training Lawyers for the AI Era: Building Learning Programs That Stick, m...