Ops Spot

  • Pursue Reputable Certifications

    Recently, I had the pleasure of serving on a panel for the ACC Project, Process and Knowledge Management Interest Group with my colleagues Dan Youn...
  • Metrics to Support Executive Decision Making

    This week's topic is metrics. To support executive decision-making and to facilitate understanding with colleagues in finance it's important to wor...
  • Business Continuity - A Year of Reckoning

    2020 is a year of reckoning. From re-evaluating who is an essential worker, to rethinking infrastructure investment categories, to rooting out and ...
  • Strategic Plan, Part 4: Celebrate Year-end Accomplishments

    To wrap up this thread on STRATEGIC PLANNING, don’t forget at the end of year to celebrate your accomplishments and share lessons learned.  Collect...
  • Strategic Plan, Part 3: Execute the Plan

    As we head towards fall, our topic has been STRATEGIC PLANNING. Whether as an Operations Launch Check List, an annual refresh, or aligning with new...
  • Strategic Plan, Part 2: Present Findings

    As noted last week, for an Operations Launch Check List, many of the actions are equally valuable for an annual refresh, or for aligning with new l...
  • Strategic Planning, Part 1: Learn the Lay of the Land

    This week’s topic is STRATEGIC PLANNING. While we will primarily speak to the topic in context of an Operations Launch Check List, many of the acti...
  • Legal Operations - What Comes Next

    To envision WHAT COMES NEXT, let’s build on what we can divine by looking back and new trends emerging or gaining a foothold since 2018. Table belo...
  • Ops in a Box, Legal Edition PRESENTS…"A Brief History of Legal Operations" P1&2

    Ops in a Box, Legal Edition PRESENTS… An author reading of “A Brief History of Legal Operations” - Part 1, 1960s - 2010 covers the rise of Legal O...
  • Evolution of Legal Ops - Why We Are Here

    Over the past few weeks focus here has been on the evolution of legal operations. What drove its rise? There are many ways to bucket the factors, b...
  • THANK YOU to Many People who Helped my Legal Ops Start!

    Let's not have this week end without a shout out to a few of the many people who were a big help to me in my first Legal Ops Director role in 2008....
  • A Brief History of Legal Operations, Part 2

    Ops in a Box, Legal Edition presents "A Brief History of Legal Operations" Part 2, 2010-2018.  Join us for an author reading at https://vimeo.com/4...