Ops Spot

Recently, I secured professional liability insurance for Ops in a Box, Legal Edition. As part of the application, the insurer asked for a demograph...

This week’s must-read for Legal Operations leaders shaping AI strategy: Harvard Business Review’s “Why Companies That Choose AI Augmentation Over A...

Rounding out my reflections from LegalWeek 2026, two panels focused on how Generative AI will reshape the legal profession:: GC Workshop: What Wo...

What a way to kick off LegalWeek 2026. I had the privilege of joining an Epiq panel moderated by Jon Lavender, alongside Sandra Metallo-Barragan, A...

Conference highlights rarely occur at 9:00 a.m. on a rainy final day. Yet Training Lawyers for the AI Era: Building Learning Programs That Stick, m...

LegalWeek was strong this year. The move to the Javits Center was a welcome upgrade—easy to navigate, plenty of informal seating for conversations,...

Last week, our Lexis-Nexis sponsored panel - Dan Ruderman, Kevin Clem, Basha Rubin and Russ Philpott - quite literally braved floods and wily wild ...

The iManage conference ConnectLive was back in New York City last week for the first time since 2019. In this post, I focus on an iManage-Hearst ...

iManage announced using A.I for document enrichment at ConnectLive in 2022. I was delighted to be invited to ConnectLive 2023 to discuss the ongoin...

At the final PLI Legal Ops Institute 2025 session “Creating a Metrics Program – Leveraging Data and Operations to Add Value,” four experienced lead...

Continuing the report back on the Practising Law Institute (PLI) Operations Institute 2025, following our first panel on “real-world GenAI use case...

A diverse group of in-house and firm leaders shared how they’re turning AI from theory into daily practice. The recurring theme is AI success in le...