Ops Spot

What a way to kick off LegalWeek 2026. I had the privilege of joining an Epiq panel moderated by Jon Lavender, alongside Sandra Metallo-Barragan, A...

Conference highlights rarely occur at 9:00 a.m. on a rainy final day. Yet Training Lawyers for the AI Era: Building Learning Programs That Stick, m...

LegalWeek was strong this year. The move to the Javits Center was a welcome upgrade—easy to navigate, plenty of informal seating for conversations,...

Last week, our Lexis-Nexis sponsored panel - Dan Ruderman, Kevin Clem, Basha Rubin and Russ Philpott - quite literally braved floods and wily wild ...

The iManage conference ConnectLive was back in New York City last week for the first time since 2019. In this post, I focus on an iManage-Hearst ...

iManage announced using A.I for document enrichment at ConnectLive in 2022. I was delighted to be invited to ConnectLive 2023 to discuss the ongoin...

At the final PLI Legal Ops Institute 2025 session “Creating a Metrics Program – Leveraging Data and Operations to Add Value,” four experienced lead...

Continuing the report back on the Practising Law Institute (PLI) Operations Institute 2025, following our first panel on “real-world GenAI use case...

A diverse group of in-house and firm leaders shared how they’re turning AI from theory into daily practice. The recurring theme is AI success in le...

PLI’s Legal Operations Institute 2025 drew a record-breaking 1,200+ registrants. I attribute this to discipline in taking a legal operations lens o...

The Buying Legal Council conference (Sept. 30–Oct. 1) once again packed a lot into a short program. Although I couldn’t attend all of day one, the ...

I enjoyed joining the CLOC Academy NYC day, sponsored by Brightflag, to co-teach Finance 201 with Siobhán Keenan at Cooley LLP’s Hudson Yards offic...