Ops Spot

  • Project Management - Microsoft Project (Part 2)

    Our team appreciates having Microsoft Project integrated with PowerBI and published on our team channel so that our leadership and clientele can se...
  • Project Management - Microsoft Project (Part 1)

    Last year our small legal ops team of 4 shifted onto Microsoft Project.  Now in year 2 with over 30 active projects we have the features down and a...
  • Vendor Management - AFA Timekeeper Mechanics (Rates)

    Recently, several inquiries have focused on the mechanics of managing non-hourly timekeepers in a company's electronic billing system. While it is ...
  • Law Department Budgets - Internal Chargebacks

    In the past few weeks, several colleagues have raised questions about typical law department practices with respect to charging legal expen...
  • Legal Ops Videos

    Last week we touched on Ops Squad book favorites.  This week we're focused on videos.  Here are a few of our recent favorites - Sully: Captn. S...
  • Legal Ops Books

    Our Ops Squad has been reading books together for a little over a year.  Here are a few of our favorites: Beyond the Prototype: Design Thinking by ...
  • Project Management

    Project Management skills are essential to successful legal operations management.  Ops in a Box, Legal Edition contains 30 templates, many of them...
  • Human Resources Management - Onboarding

    As noted in HR Part 1, while Human Resources Management does not appear on either the ACC or CLOC maturity models, legal operations roles typically...
  • Human Resources Management - Ops Team Roles

    There are many permutations to the #1 Legal Ops Role, but at core the role is the COO for the law department, managing the business elements, or ev...
  • Vendor Management - Technology RFPs

    In technology RFPs, while the people supporting the deployment are important, there is greater emphasis on features requirements. This often necess...
  • Vendor Management - RFP Scoring

    As noted in the legal services RFP post, running an RFP is similar to running  a fellowship program albeit on a much smaller scale.  The scoring sh...
  • Vendor Management - Legal Services RFPs, Part 1 & 2

    In this series we will focus on RFPs. Ops in a Box, Legal Edition includes 2 model Request for Proposals one for legal service providers , and a 2n...