Ops Spot

Very much appreciated being invited to participate in Legal.io Community Spotlight, a series in which CEO Pieter Gunst highlights the careers and ...

As the small but mighty OGC Ops Squad gears up to take on our new 2023-2024 strategic plan, we also reflect on what we accomplished in 202...

For 2023 the HEARST Ops Squad is launching our new two-year plan, five years after our legal department launched its legal operations f...

The holiday season is a time to focus on family, friends and home.Unfortunately, the morning after Thanksgiving my mom fell at home and broke her h...

Operations, irrespective of industry, has a firm footing in process efficiency.  Yet in a constantly-shifting context adaptability trumps efficienc...

Thank you, Alex Kelly of Brightflag for inviting me to the In-House Outliers Podcast! Alex and I covered: 

💪 How persistence helped me land my first role in legal ops

💥Different areas of focus over the course of my legal ops career

📦 Why I created Ops in a Box, Legal Edition and how it helps legal ops professionals.

💡My best advice for those who want to get started in the industry.

Listen to the full episode on Spotify, or Apple or Anchor!

In Running Legal Like A Business (PLI Press, 2021) by Connie Brenton and Susan R.Lambreth, penning the chapter on Diversity & Inclusion, are S...

#CGI2022 is in the books. I learned in scheduled sessions, impromptu gatherings and chance meetings, over coffee, cocktails and canapes in restaura...

In Ch. 14 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, author Kunoor Chopra places the current stage of...

In a September 2020 Business Continuity post, I noted that having been in charge of maintaining a company business continuity plan or two, my prin...

Last week for chapter 10 of Running Legal Like A Business, this blog focused on author Susan Lambreth's 4 phase approach to Legal Project Manageme...

Our legal ops team is laser-focused on 3 objectives for 2022: 1.  Tightening up our project management practices with a focus on communication. 2....