Ops Spot

Note: The views here are my own and most decidedly do not reflect the view of my employer or its Rate Review Committee. The graphic displays profit...

A few weeks ago, I participated in a terrific CLOC NY Area Huddle, "Budgeting for Legal Ops Professionals." Organized by Chapter Leads Stacy Lettie...

For a long while, I have contextualized a law firm's rate cards from a perspective best described as game theory meets Br'er Rabbit.  The firm's ra...

Recently, several inquiries have focused on the mechanics of managing non-hourly timekeepers in a company's electronic billing system. While it is ...