Ops Spot

Enjoyed participating this morning on the opening panel “Recent Developments in Legal Operations and AI” with Rose Battaglia, Nitin Batra and Darr...

In 2021 the Association of Legal Administrators' celebrates its 50th anniversary.  I am thrilled that Ops in a Box, Legal Edition has been named pr...

Last week I had the opportunity to join an information call on the ALA CLM exam hosted by Mimi DeMars, CLM, who brought together a talented group o...

Listened in this week to the Buying Legal Council Session on Vendor Risk Management (VRM) and Community of Legal Innovators Session on What Clients...

For a long while, I have contextualized a law firm's rate cards from a perspective best described as game theory meets Br'er Rabbit.  The firm's ra...

I am both pleased and proud that the Association of Legal Administrators (ALA) has elected to include Ops in a Box, Legal Edition among the titles ...

It was a year ago today…Ops in a Box, Legal Edition debuted.  With 30 templates and over 195 pages of content, it is the first essential tool kit ...

At my office, we have a large cohort of essential staff who have been out in the field or providing onsite support for the duration.  I am not one ...

Recently, I re-read a classic, David Maister's Managing the Professional Services Firm.  If you are a legal operations professional before you issu...

Our team appreciates having Microsoft Project integrated with PowerBI and published on our team channel so that our leadership and clientele can se...

Last year our small legal ops team of 4 shifted onto Microsoft Project.  Now in year 2 with over 30 active projects we have the features down and a...

Recently, several inquiries have focused on the mechanics of managing non-hourly timekeepers in a company's electronic billing system. While it is ...