Ops Spot

The 2024 PLI Legal Ops Institute 2024 featured an all-star faculty that Kate Orr and I had the privilege of co-chairing: Adam Becker, Jamal Brown, ...

Between BLC and SOLID last week, idea generation on high.   At SOLID the theme was the interplay between people and data generation in the workpla...

The HEARST OGC Ops Squad is focused this year on business client-facing learning and internal-facing learning journeys for two of our principal le...

The iManage conference ConnectLive was back in New York City last week for the first time since 2019. In this post, I focus on an iManage-Hearst ...

There have been so many thoughtful recaps, this late-to-the-party post-COVID post feels a bit redundant out of the gate. That said, I am deeply imp...

Headed to CLOC CGI 2024 in Vegas May 6-9? So am I!  A legal ops hive mind 1,500+ strong anticipated.    When I started in Legal Ops my early s...

Over the year-end holiday break, I had a bad cold and used that as a reason to procrastinate on a project and instead lie under a blanket and read ...

Thank you, Epiq for inviting me to join the LegalWeek panel expertly moderated by Kayleigh Bedolla. Came away with great food for thought f...

Back to School Season presents an opportunity to renew commitment to continuous learning.  Finding Goshawk's Standard Book of Spells woefully inade...

Last fall I had a blog post on the concept When Adaptability Outperforms Efficiency from Team of Teams, a book by Gen. McChrystal et al th...

I'm a big believer in pursuing certifications to make it easier for a hiring manager to bring you on board to their team. Certifications help -☑ De...

iManage announced using A.I for document enrichment at ConnectLive in 2022. I was delighted to be invited to ConnectLive 2023 to discuss the ongoin...