Ops Spot

Back to School Season presents an opportunity to renew commitment to continuous learning.  Finding Goshawk's Standard Book of Spells woefully inade...

Last fall I had a blog post on the concept When Adaptability Outperforms Efficiency from Team of Teams, a book by Gen. McChrystal et al th...

I'm a big believer in pursuing certifications to make it easier for a hiring manager to bring you on board to their team. Certifications help -☑ De...

iManage announced using A.I for document enrichment at ConnectLive in 2022. I was delighted to be invited to ConnectLive 2023 to discuss the ongoin...

The Legal Operations Department of Tomorrow...Today.  David is a thoughtful and super-active idea generator/amplifier in the Legal Ops ecosystem. ...

Ops in a Box, Legal Edition is a magical kit to help jump start your legal operations journey. With 30 templates and over 195 pages of content, it...

Operations, irrespective of industry, has a firm footing in process efficiency.  Yet in a constantly-shifting context adaptability trumps efficienc...

Hearst colleague Jessica Williams and I were pleased to join the Practising Law Institute (PLI)’s Legal Operations 2022 chaired by Kate Orr of Orri...

Was a great pleasure catching up with Jeff Isaacs to discuss his recent move to KPMG and his legal careerto date. Jeff has been a tremendous mentor...

In the late 1970s and early 1980s, I was a library prefect in school, filing books on shelves following the Dewey Decimal System. My local public l...

Fall is time to jump start your legal ops journey for 2023!With 30 templates and over 195 pages of practical content, Ops in a Box, Legal Edition, ...

#CGI2022 is in the books. I learned in scheduled sessions, impromptu gatherings and chance meetings, over coffee, cocktails and canapes in restaura...