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by An Trotter
In Ch. 18 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, chapter authors Gary Sangha and Michael Ross of ...
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by An Trotter
Headed to CLOC in Vegas May 9-12? So am I! The 2022 CLOC Global Institute (CGI) is going to be an amazing reunion for so many of us. The legal...
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by An Trotter
In chapter 6 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, author Robin Snasdell and Paul Roberts of Con...
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by An Trotter
As 2021 moves towards its wrap, so will end the Association of Legal Administrators' 50th Anniversary Celebration and a special offer from Pure Ma...
Posted in
budgets,
Checklists,
human resources,
knowledge management,
legal operations,
legal procurement,
matter budgets,
metrics,
problem solving,
project management,
strategic planning
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by An Trotter
Listened in this week to the Buying Legal Council Session on Vendor Risk Management (VRM) and Community of Legal Innovators Session on What Clients...
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by An Trotter
For a long while, I have contextualized a law firm's rate cards from a perspective best described as game theory meets Br'er Rabbit. The firm's ra...
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by An Trotter
Recently, I re-read a classic, David Maister's Managing the Professional Services Firm.
If you are a legal operations professional before you issu...
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by An Trotter
Recently, several inquiries have focused on the mechanics of managing non-hourly timekeepers in a company's electronic billing system.
While it is ...
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by An Trotter
In technology RFPs, while the people supporting the deployment are important, there is greater emphasis on features requirements. This often necess...
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by An Trotter
As noted in the legal services RFP post, running an RFP is similar to running a fellowship program albeit on a much smaller scale. The scoring sh...
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by An Trotter
In this series we will focus on RFPs. Ops in a Box, Legal Edition includes 2 model Request for Proposals one for legal service providers , and a 2n...
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by An Trotter
Standard practice is for corporate clients not to sign a law firm’s engagement letter. Managing up to hundreds of different terms of engagement is...
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