Ops Spot

For 2023 the HEARST Ops Squad is launching our new two-year plan, five years after our legal department launched its legal operations f...

The holiday season is a time to focus on family, friends and home.Unfortunately, the morning after Thanksgiving my mom fell at home and broke her h...

Revisiting the 2021 ABA Model Diversity Survey as we go through our annual rate review process and find it truly shocking that more progress has no...

Best known as the founder of the American Museum of Magic in Marshall Michigan, Robert (Bob) Lund for over 30 years was a writer and editor for the...

Operations, irrespective of industry, has a firm footing in process efficiency.  Yet in a constantly-shifting context adaptability trumps efficienc...

Hearst colleague Jessica Williams and I were pleased to join the Practising Law Institute (PLI)’s Legal Operations 2022 chaired by Kate Orr of Orri...

Woo-hoo! Happy to share that Priori Scout and Hearst earned the Buying Legal Council Collaboration Award for 2022!  HEARST colleague Jessica Willi...

Was a great pleasure catching up with Jeff Isaacs to discuss his recent move to KPMG and his legal careerto date. Jeff has been a tremendous mentor...

Looking forward to the jam-packed Buying Legal Council Conference in NYC on October 19th.  Focus topics include data analytics, law firm rates and...

In the late 1970s and early 1980s, I was a library prefect in school, filing books on shelves following the Dewey Decimal System. My local public l...

A few weeks ago, I participated in a terrific CLOC NY Area Huddle, "Budgeting for Legal Ops Professionals." Organized by Chapter Leads Stacy Lettie...

Fall is time to jump start your legal ops journey for 2023!With 30 templates and over 195 pages of practical content, Ops in a Box, Legal Edition, ...