Ops Spot

Part 1 focused on the The Customer Education Book's 1st principles in implementing a learning program: Principle #1: The end point is 100% adoptio...

The HEARST OGC Ops Squad is focused this year on business client-facing learning and internal-facing learning journeys for two of our principal le...

A few weeks ago I had the opportunity to participate in a Hearst workshop on neurodiverse-friendly recruitment facilitated by Tara Cunningham CEO o...

Back to School Season presents an opportunity to renew commitment to continuous learning.  Finding Goshawk's Standard Book of Spells woefully inade...

I'm a big believer in pursuing certifications to make it easier for a hiring manager to bring you on board to their team. Certifications help -☑ De...

Very much appreciated being invited to participate in Legal.io Community Spotlight, a series in which CEO Pieter Gunst highlights the careers and ...

OCTOBER 12, 2020  In 1981, the Association of Corporate Counsel (ACC) was founded to give a home to corporate attorneys who were not eligible at th...

As laid out in the evidence in my last post, we are at the end of the golden age of corporate law department as a large standalone service entity b...

Recently, I had the pleasure of serving on a panel for the ACC Project, Process and Knowledge Management Interest Group with my colleagues Dan Youn...