Ops Spot

The 2024 PLI Legal Ops Institute 2024 featured an all-star faculty that Kate Orr and I had the privilege of co-chairing: Adam Becker, Jamal Brown, ...

Kate Orr's expert moderation of the panel "Legal Ops as a Business Enhancer" as part of the the Practising Law Institute (PLI)’s Legal Ope...

Thank you to Kate Orr of Orrick for inviting me to return to the Practising Law Institute (PLI)’s Legal Operations 2023 Symposium.  I was joined o...

Hearst colleague Jessica Williams and I were pleased to join the Practising Law Institute (PLI)’s Legal Operations 2022 chaired by Kate Orr of Orri...

In Running Legal Like A Business (PLI Press, 2021) by Connie Brenton and Susan R.Lambreth, penning the chapter on Diversity & Inclusion, are S...

Chapter 11 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, returns to the theme of metrics. In chapter 7, ...

Author Adam Stock offers strong practical advice with respect to business presentations in Chapter 8 of Running Legal Like A Business by Connie Br...

In chapter 7 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, we pick back up the theme of metrics.  Author...

As 2021 moves towards its wrap, so will end the Association of Legal Administrators' 50th Anniversary Celebration and a special offer from Pure Ma...

Our team appreciates having Microsoft Project integrated with PowerBI and published on our team channel so that our leadership and clientele can se...

As noted in the legal services RFP post, running an RFP is similar to running  a fellowship program albeit on a much smaller scale.  The scoring sh...

This week's topic is metrics. To support executive decision-making and to facilitate understanding with colleagues in finance it's important to wor...