Ops Spot

PLI Legal Ops Institute 2025 - Panel 3💡 Turning Legal Data into Business Insight

by An Trotter December 18, 2025

At the final PLI Legal Ops Institute 2025 session “Creating a Metrics Program – Leveraging Data and Operations to Add Value,” four experienced lead...

Read more

⚙️ From AI to Analytics: Legal Operations Takes the Lead at PLI Legal Ops Institute 2025

by An Trotter November 10, 2025

PLI’s Legal Operations Institute 2025 drew a record-breaking 1,200+ registrants. I attribute this to discipline in taking a legal operations lens o...

Read more

HEARST Newspapers' DevHub

by An Trotter March 20, 2025

Both news reporters and lawyers rely on factual analysis. Hearst Newspapers' DevHub team has created a suite for "click to publish" templates that ...

Read more

CLOC Global Institute 2022 - Inside the Hive Mind

by An Trotter May 15, 2022

#CGI2022 is in the books. I learned in scheduled sessions, impromptu gatherings and chance meetings, over coffee, cocktails and canapes in restaura...

Read more

Running Legal Like A Business - Ch. 11 - Legal Department Metrics - What to Measure and Why It Matters?

by An Trotter March 8, 2022

Chapter 11 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, returns to the theme of metrics. In chapter 7, ...

Read more

Running Legal Like A Business - Ch. 8 - Visualizing Data

by An Trotter February 1, 2022

Author Adam Stock offers strong practical advice with respect to business presentations in Chapter 8 of Running Legal Like A Business by Connie Br...

Read more