Ops Spot

Note: The views here are my own and most decidedly do not reflect the view of my employer or its Rate Review Committee. The graphic displays profit...

Hearst colleague Jessica Williams and I were pleased to join the Practising Law Institute (PLI)’s Legal Operations 2022 chaired by Kate Orr of Orri...

A few weeks ago, I participated in a terrific CLOC NY Area Huddle, "Budgeting for Legal Ops Professionals." Organized by Chapter Leads Stacy Lettie...

In chapter 7 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, we pick back up the theme of metrics.  Author...

In chapter 5 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, author Daniel Coll, Sr. AGC of Legal Operation...

As 2021 moves towards its wrap, so will end the Association of Legal Administrators' 50th Anniversary Celebration and a special offer from Pure Ma...

While external benchmarks can be helpful in evaluating legal service provider rates, there is no better benchmark than what you pay your own legal ...

In this series on budgets, the one piece we have not yet delved into is the fully-loaded staff cost.  Ops in a Box, Legal Edition includes a worksh...

For the budget estimate update, if the total exceeds the total submitted at the last estimate, first check whether any unfilled positions or job va...

In this series, we will talk about both consolidated matter budgets and individual matter budgets.  As always, if you are an Ops in a Box, Legal Ed...

Enjoyed presenting “Secrets to Managing Outside Counsel Spend” in the CLOC Webinar series with Jessica Wiliams and Karen Helten the other week. Ava...