Ops Spot

LegalWeek was strong this year. The move to the Javits Center was a welcome upgrade—easy to navigate, plenty of informal seating for conversations,...

iManage announced using A.I for document enrichment at ConnectLive in 2022. I was delighted to be invited to ConnectLive 2023 to discuss the ongoin...

Typical to the law profession, yesterday's Law.com article "Big Law's Collections Practices Are Leaking Major Revenue" (by Ryan Harroff 8/19/25) st...

Enjoyed a candid conversation at Buying Legal Council (BLC) today with Jason Smith, who has followed the CLM market in tremendous depth for decade...

  All appreciation to Epiq for inviting me to join the LegalWeek panel expertly moderated by Kayleigh Bedolla. Came away with great food for though...

Thank you, Epiq for inviting me to join the LegalWeek panel expertly moderated by Kayleigh Bedolla. Came away with great food for thought f...

Kate Orr's expert moderation of the panel "Legal Ops as a Business Enhancer" as part of the the Practising Law Institute (PLI)’s Legal Ope...

Thank you to Kate Orr of Orrick for inviting me to return to the Practising Law Institute (PLI)’s Legal Operations 2023 Symposium.  I was joined o...

As the small but mighty OGC Ops Squad gears up to take on our new 2023-2024 strategic plan, we also reflect on what we accomplished in 202...

For 2023 the HEARST Ops Squad is launching our new two-year plan, five years after our legal department launched its legal operations f...

Operations, irrespective of industry, has a firm footing in process efficiency.  Yet in a constantly-shifting context adaptability trumps efficienc...

Running Legal Like A Business (PLI Press, 2021) by Connie Brenton and Susan R.Lambreth is the most thorough book on theory and practice of  legal ...