Ops Spot

This week’s must-read for Legal Operations leaders shaping AI strategy: Harvard Business Review’s “Why Companies That Choose AI Augmentation Over A...

Conference highlights rarely occur at 9:00 a.m. on a rainy final day. Yet Training Lawyers for the AI Era: Building Learning Programs That Stick, m...

  All appreciation to Epiq for inviting me to join the LegalWeek panel expertly moderated by Kayleigh Bedolla. Came away with great food for though...

Thank you, Epiq for inviting me to join the LegalWeek panel expertly moderated by Kayleigh Bedolla. Came away with great food for thought f...

For the Thanksgiving season my goal this year has been to complete a post on the book THANKS for the FEEDBACK. Among the many things fo...

A few weeks ago I had the opportunity to participate in a Hearst workshop on neurodiverse-friendly recruitment facilitated by Tara Cunningham CEO o...

Last fall I had a blog post on the concept When Adaptability Outperforms Efficiency from Team of Teams, a book by Gen. McChrystal et al th...

The Cowen Cafe conversation this afternoon was AMAZINGLY helpful to me. A BIG THANK YOU to - 🙏 Becky Newnam of Onsemi (and OBL client) for joining...

Revisiting the 2021 ABA Model Diversity Survey as we go through our annual rate review process and find it truly shocking that more progress has no...

Operations, irrespective of industry, has a firm footing in process efficiency.  Yet in a constantly-shifting context adaptability trumps efficienc...

Was a great pleasure catching up with Jeff Isaacs to discuss his recent move to KPMG and his legal careerto date. Jeff has been a tremendous mentor...

The final two chapters of Running Legal Like A Business (PLI Press, 2021) by Connie Brenton and Susan R.Lambreth address personal branding (author...