Ops Spot

Revisiting the 2021 ABA Model Diversity Survey as we go through our annual rate review process and find it truly shocking that more progress has no...

Operations, irrespective of industry, has a firm footing in process efficiency.  Yet in a constantly-shifting context adaptability trumps efficienc...

Was a great pleasure catching up with Jeff Isaacs to discuss his recent move to KPMG and his legal careerto date. Jeff has been a tremendous mentor...

Fall is time to jump start your legal ops journey for 2023!With 30 templates and over 195 pages of practical content, Ops in a Box, Legal Edition, ...

The final two chapters of Running Legal Like A Business (PLI Press, 2021) by Connie Brenton and Susan R.Lambreth address personal branding (author...

In Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021 chapter 14 author Kunoor Chopra, VP of Legal Services at El...

As 2021 moves towards its wrap, so will end the Association of Legal Administrators' 50th Anniversary Celebration and a special offer from Pure Ma...

At my office, we have a large cohort of essential staff who have been out in the field or providing onsite support for the duration.  I am not one ...

As noted in HR Part 1, while Human Resources Management does not appear on either the ACC or CLOC maturity models, legal operations roles typically...

There are many permutations to the #1 Legal Ops Role, but at core the role is the COO for the law department, managing the business elements, or ev...