Ops Spot

At CLOC Global Institute 2025, I had so much fun 🎸 discussing legal ops outlaw moves with Jeremiah Kincannon and Janessa Nelson, we could have gone...

Typical to the law profession, yesterday's Law.com article "Big Law's Collections Practices Are Leaking Major Revenue" (by Ryan Harroff 8/19/25) st...

If you are new to legal ops, or taking on new-to-you responsibilities, never fear – you have skills that are transferrable.  Yesterday in Hearst G...

Between BLC and SOLID last week, idea generation on high.   At SOLID the theme was the interplay between people and data generation in the workpla...

For the Thanksgiving season my goal this year has been to complete a post on the book THANKS for the FEEDBACK. Among the many things fo...

Kate Orr's expert moderation of the panel "Legal Ops as a Business Enhancer" as part of the the Practising Law Institute (PLI)’s Legal Ope...

A few weeks ago I had the opportunity to participate in a Hearst workshop on neurodiverse-friendly recruitment facilitated by Tara Cunningham CEO o...

This conversation with David Cambria on the future of #legaloperations felt particularly timely.  In Part 1 Cambria shares where he envisions the...

Last fall I had a blog post on the concept When Adaptability Outperforms Efficiency from Team of Teams, a book by Gen. McChrystal et al th...

The Legal Operations Department of Tomorrow...Today.  David is a thoughtful and super-active idea generator/amplifier in the Legal Ops ecosystem. ...

Very much appreciated being invited to participate in Legal.io Community Spotlight, a series in which CEO Pieter Gunst highlights the careers and ...

As the small but mighty OGC Ops Squad gears up to take on our new 2023-2024 strategic plan, we also reflect on what we accomplished in 202...