Ops Spot

If you are new to legal ops, or taking on new-to-you responsibilities, never fear – you have skills that are transferrable.  Yesterday in Hearst G...

Between BLC and SOLID last week, idea generation on high.   At SOLID the theme was the interplay between people and data generation in the workpla...

Part 1 focused on the The Customer Education Book's 1st principles in implementing a learning program: Principle #1: The end point is 100% adoptio...

The HEARST OGC Ops Squad is focused this year on business client-facing learning and internal-facing learning journeys for two of our principal le...

Enjoyed presenting for the ChIPs Network last Thursday with the amazing and articulate Frances Pomposo on behalf of CLOC.  Thank you Nicole Zafian...

Over the year-end holiday break, I had a bad cold and used that as a reason to procrastinate on a project and instead lie under a blanket and read ...

All appreciation to Epiq for inviting me to join the LegalWeek panel expertly moderated by Kayleigh Bedolla. Came away with great food for thought...

For the Thanksgiving season my goal this year has been to complete a post on the book THANKS for the FEEDBACK. Among the many things fo...

Back to School Season presents an opportunity to renew commitment to continuous learning.  Finding Goshawk's Standard Book of Spells woefully inade...

In Part 2 of this conversation in the  ACC Legal Operations Observer, August 2023 issue, Cambria looks back at his maverick career thus far that h...