Ops Spot

Very much appreciated being invited to participate in Legal.io Community Spotlight, a series in which CEO Pieter Gunst highlights the careers and ...

Operations, irrespective of industry, has a firm footing in process efficiency.  Yet in a constantly-shifting context adaptability trumps efficienc...

Hearst colleague Jessica Williams and I were pleased to join the Practising Law Institute (PLI)’s Legal Operations 2022 chaired by Kate Orr of Orri...

Was a great pleasure catching up with Jeff Isaacs to discuss his recent move to KPMG and his legal careerto date. Jeff has been a tremendous mentor...

In the late 1970s and early 1980s, I was a library prefect in school, filing books on shelves following the Dewey Decimal System. My local public l...

A tremendous privilege to spend time with legalops pioneer Suzanne Hawkins, discussing her career thus far. During my time in legal operations, I'v...

Running Legal Like A Business (PLI Press, 2021) by Connie Brenton and Susan R.Lambreth is the most thorough book on theory and practice of  legal ...

Thank you, Alex Kelly of Brightflag for inviting me to the In-House Outliers Podcast! Alex and I covered: 

💪 How persistence helped me land my first role in legal ops

💥Different areas of focus over the course of my legal ops career

📦 Why I created Ops in a Box, Legal Edition and how it helps legal ops professionals.

💡My best advice for those who want to get started in the industry.

Listen to the full episode on Spotify, or Apple or Anchor!

In Running Legal Like A Business (PLI Press, 2021) by Connie Brenton and Susan R.Lambreth, penning the chapter on Diversity & Inclusion, are S...

In Ch. 18 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, chapter authors Gary Sangha and Michael Ross of ...

Since process automation, optimization and contracting were hot topics at CLOC's Global Institute (#CGI2022), fitting that we pick back up on Conn...

#CGI2022 is in the books. I learned in scheduled sessions, impromptu gatherings and chance meetings, over coffee, cocktails and canapes in restaura...