Ops Spot

The Legal Operations Department of Tomorrow...Today.  David is a thoughtful and super-active idea generator/amplifier in the Legal Ops ecosystem. ...

Ops in a Box, Legal Edition is a magical kit to help jump start your legal operations journey. With 30 templates and over 195 pages of content, it...

Very much appreciated being invited to participate in Legal.io Community Spotlight, a series in which CEO Pieter Gunst highlights the careers and ...

As the small but mighty OGC Ops Squad gears up to take on our new 2023-2024 strategic plan, we also reflect on what we accomplished in 202...

For 2023 the HEARST Ops Squad is launching our new two-year plan, five years after our legal department launched its legal operations f...

The holiday season is a time to focus on family, friends and home.Unfortunately, the morning after Thanksgiving my mom fell at home and broke her h...

Revisiting the 2021 ABA Model Diversity Survey as we go through our annual rate review process and find it truly shocking that more progress has no...

Operations, irrespective of industry, has a firm footing in process efficiency.  Yet in a constantly-shifting context adaptability trumps efficienc...

Hearst colleague Jessica Williams and I were pleased to join the Practising Law Institute (PLI)’s Legal Operations 2022 chaired by Kate Orr of Orri...

Was a great pleasure catching up with Jeff Isaacs to discuss his recent move to KPMG and his legal careerto date. Jeff has been a tremendous mentor...

In the late 1970s and early 1980s, I was a library prefect in school, filing books on shelves following the Dewey Decimal System. My local public l...

A few weeks ago, I participated in a terrific CLOC NY Area Huddle, "Budgeting for Legal Ops Professionals." Organized by Chapter Leads Stacy Lettie...