Ops Spot

Our team appreciates having Microsoft Project integrated with PowerBI and published on our team channel so that our leadership and clientele can se...

Recently, several inquiries have focused on the mechanics of managing non-hourly timekeepers in a company's electronic billing system. While it is ...

Last week we touched on Ops Squad book favorites.  This week we're focused on videos.  Here are a few of our recent favorites - Sully: Captn. S...

Project Management skills are essential to successful legal operations management.  Ops in a Box, Legal Edition contains 30 templates, many of them...

As noted in HR Part 1, while Human Resources Management does not appear on either the ACC or CLOC maturity models, legal operations roles typically...

There are many permutations to the #1 Legal Ops Role, but at core the role is the COO for the law department, managing the business elements, or ev...

In technology RFPs, while the people supporting the deployment are important, there is greater emphasis on features requirements. This often necess...

As noted in the legal services RFP post, running an RFP is similar to running  a fellowship program albeit on a much smaller scale.  The scoring sh...

In this series we will focus on RFPs. Ops in a Box, Legal Edition includes 2 model Request for Proposals one for legal service providers , and a 2n...

Standard practice is for corporate clients not to sign a law firm’s engagement letter.  Managing up to hundreds of different terms of engagement is...

Normally one will have two documents virtually identical in content in order to implement a transparent process applied in a fair and consistent ma...

An annual mailing to your active legal services vendors in the first few weeks of January with your legal billing and rates submission policies is ...