Ops Spot

Last week I had the opportunity to join an information call on the ALA CLM exam hosted by Mimi DeMars, CLM, who brought together a talented group o...

Listened in this week to the Buying Legal Council Session on Vendor Risk Management (VRM) and Community of Legal Innovators Session on What Clients...

For a long while, I have contextualized a law firm's rate cards from a perspective best described as game theory meets Br'er Rabbit.  The firm's ra...

I am both pleased and proud that the Association of Legal Administrators (ALA) has elected to include Ops in a Box, Legal Edition among the titles ...

It was a year ago today…Ops in a Box, Legal Edition debuted.  With 30 templates and over 195 pages of content, it is the first essential tool kit ...

At my office, we have a large cohort of essential staff who have been out in the field or providing onsite support for the duration.  I am not one ...

Our team appreciates having Microsoft Project integrated with PowerBI and published on our team channel so that our leadership and clientele can se...

Recently, several inquiries have focused on the mechanics of managing non-hourly timekeepers in a company's electronic billing system. While it is ...

Last week we touched on Ops Squad book favorites.  This week we're focused on videos.  Here are a few of our recent favorites - Sully: Captn. S...

Project Management skills are essential to successful legal operations management.  Ops in a Box, Legal Edition contains 30 templates, many of them...

As noted in HR Part 1, while Human Resources Management does not appear on either the ACC or CLOC maturity models, legal operations roles typically...

There are many permutations to the #1 Legal Ops Role, but at core the role is the COO for the law department, managing the business elements, or ev...