Ops Spot

Note: As is always the case, the views here are my own and most decidedly do not reflect the view of my employer or department. In legal operations...

Enjoyed presenting for the ChIPs Network last Thursday with the amazing and articulate Frances Pomposo on behalf of CLOC.  Thank you Nicole Zafian...

There have been so many thoughtful recaps, this late-to-the-party post-COVID post feels a bit redundant out of the gate. That said, I am deeply imp...

This conversation with David Cambria on the future of #legaloperations felt particularly timely.  In Part 1 Cambria shares where he envisions the...

Last fall I had a blog post on the concept When Adaptability Outperforms Efficiency from Team of Teams, a book by Gen. McChrystal et al th...

Very much appreciated being invited to participate in Legal.io Community Spotlight, a series in which CEO Pieter Gunst highlights the careers and ...

As the small but mighty OGC Ops Squad gears up to take on our new 2023-2024 strategic plan, we also reflect on what we accomplished in 202...

For 2023 the HEARST Ops Squad is launching our new two-year plan, five years after our legal department launched its legal operations f...

Operations, irrespective of industry, has a firm footing in process efficiency.  Yet in a constantly-shifting context adaptability trumps efficienc...

#CGI2022 is in the books. I learned in scheduled sessions, impromptu gatherings and chance meetings, over coffee, cocktails and canapes in restaura...

Headed to CLOC in Vegas May 9-12? So am I!  The 2022 CLOC Global Institute (CGI) is going to be an amazing reunion for so many of us.  The legal...

As 2021 moves towards its wrap, so will end the Association of Legal Administrators' 50th Anniversary Celebration and a special offer from Pure Ma...