Ops Spot

In this series we will focus on RFPs. Ops in a Box, Legal Edition includes 2 model Request for Proposals one for legal service providers , and a 2n...

Standard practice is for corporate clients not to sign a law firm’s engagement letter.  Managing up to hundreds of different terms of engagement is...

Normally one will have two documents virtually identical in content in order to implement a transparent process applied in a fair and consistent ma...

An annual mailing to your active legal services vendors in the first few weeks of January with your legal billing and rates submission policies is ...

While external benchmarks can be helpful in evaluating legal service provider rates, there is no better benchmark than what you pay your own legal ...

In this series on budgets, the one piece we have not yet delved into is the fully-loaded staff cost.  Ops in a Box, Legal Edition includes a worksh...

In the Consolidated Matter Budgets post, we touched on matters exceeding a budget threshold having more detailed budgets assigned by UTBMS code or ...

Enjoyed presenting “Secrets to Managing Outside Counsel Spend” in the CLOC Webinar series with Jessica Wiliams and Karen Helten the other week. Ava...