Ops Spot

Headed to CLOC in Vegas May 9-12? So am I!  The 2022 CLOC Global Institute (CGI) is going to be an amazing reunion for so many of us.  The legal...

Chapters 12 and 13 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, address cybersecurity and business cont...

  With a rating of 10 comes an opportunity to do it again! Enjoyed reprising with Daniel Young our strategic planning workshop from #RelativityFe...

I am both pleased and proud that the Association of Legal Administrators (ALA) has elected to include Ops in a Box, Legal Edition among the titles ...

It was a year ago today…Ops in a Box, Legal Edition debuted.  With 30 templates and over 195 pages of content, it is the first essential tool kit ...

Recently, I re-read a classic, David Maister's Managing the Professional Services Firm.  If you are a legal operations professional before you issu...

Recently, several inquiries have focused on the mechanics of managing non-hourly timekeepers in a company's electronic billing system. While it is ...

As noted in the legal services RFP post, running an RFP is similar to running  a fellowship program albeit on a much smaller scale.  The scoring sh...

In this series we will focus on RFPs. Ops in a Box, Legal Edition includes 2 model Request for Proposals one for legal service providers , and a 2n...

Ring in the New Year with a fresh start for #legalops…. Launching your 2021 strategic plan? In need of operations help aids but without budget to ...

In 2007, before ACC invited a small number of not-an-attorney legal professionals to join their ranks, before CLOC was formed, the Association of L...

While external benchmarks can be helpful in evaluating legal service provider rates, there is no better benchmark than what you pay your own legal ...