Ops Spot

#CGI2022 is in the books. I learned in scheduled sessions, impromptu gatherings and chance meetings, over coffee, cocktails and canapes in restaura...

Headed to CLOC in Vegas May 9-12? So am I!  The 2022 CLOC Global Institute (CGI) is going to be an amazing reunion for so many of us.  The legal...

Chapters 12 and 13 of Running Legal Like A Business by Connie Brenton and Susan Lambreth, PLI Press, 2021, address cybersecurity and business cont...

  With a rating of 10 comes an opportunity to do it again! Enjoyed reprising with Daniel Young our strategic planning workshop from #RelativityFe...

I am both pleased and proud that the Association of Legal Administrators (ALA) has elected to include Ops in a Box, Legal Edition among the titles ...

It was a year ago today…Ops in a Box, Legal Edition debuted.  With 30 templates and over 195 pages of content, it is the first essential tool kit ...

Recently, I re-read a classic, David Maister's Managing the Professional Services Firm.  If you are a legal operations professional before you issu...

Recently, several inquiries have focused on the mechanics of managing non-hourly timekeepers in a company's electronic billing system. While it is ...

As noted in the legal services RFP post, running an RFP is similar to running  a fellowship program albeit on a much smaller scale.  The scoring sh...

In this series we will focus on RFPs. Ops in a Box, Legal Edition includes 2 model Request for Proposals one for legal service providers , and a 2n...

Ring in the New Year with a fresh start for #legalops…. Launching your 2021 strategic plan? In need of operations help aids but without budget to ...

In 2007, before ACC invited a small number of not-an-attorney legal professionals to join their ranks, before CLOC was formed, the Association of L...