Ops Spot

I am a GINORMOUS fan of Atul Gawande’s The Checklist Manifesto.  With irrefutable data drawn from medicine and from commercial construction, he dem...

OCTOBER 12, 2020  In 1981, the Association of Corporate Counsel (ACC) was founded to give a home to corporate attorneys who were not eligible at th...

As laid out in the evidence in my last post, we are at the end of the golden age of corporate law department as a large standalone service entity b...

Had a great time at SOLID. Enjoyed speaking on the hypothesis that the golden age of the corporate legal department is done and 5 practical steps y...

Recently, I had the pleasure of serving on a panel for the ACC Project, Process and Knowledge Management Interest Group with my colleagues Dan Youn...

This week's topic is metrics. To support executive decision-making and to facilitate understanding with colleagues in finance it's important to wor...

2020 is a year of reckoning. From re-evaluating who is an essential worker, to rethinking infrastructure investment categories, to rooting out and ...

To wrap up this thread on STRATEGIC PLANNING, don’t forget at the end of year to celebrate your accomplishments and share lessons learned.  Collect...

As we head towards fall, our topic has been STRATEGIC PLANNING. Whether as an Operations Launch Check List, an annual refresh, or aligning with new...

As noted last week, for an Operations Launch Check List, many of the actions are equally valuable for an annual refresh, or for aligning with new l...

Ops in a Box, Legal Edition PRESENTS… An author reading of “A Brief History of Legal Operations” - Part 1, 1960s - 2010 covers the rise of Legal O...

Over the past few weeks focus here has been on the evolution of legal operations. What drove its rise? There are many ways to bucket the factors, b...